CVE-2024-57726
9.9, critical Known exploited Used in ransomwareSimpleHelp Missing Authorization Vulnerability
- CVSS
- 9.9, critical critical CVSS v3.1
- EPSS, next 30 days
- 67% higher than 99.2% of scored CVEs
- Exploitation
- Confirmed in the wild
- Published
- 15 Jan 2025a year ago
Known exploited
CISA added this to the Known Exploited Vulnerabilities Catalog on 24 Apr 2026 and links it to ransomware activity. US federal agencies had to remediate by 8 May 2026, a deadline that has passed.
Required action. Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Description
SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
Details
- Vendor
- SimpleHelp
- Product
- Simplehelp
- Weakness
- CWE-862 (opens in a new tab)
- Status
- Analyzed
- Updated
- 17 Jun 2026
- Assigner
- cve@mitre.org
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H
References 5
Advisories 4
- simple-help.com /kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier (opens in a new tab)
- horizon3.ai /attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/ (opens in a new tab)
- microsoft.com /en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/ (opens in a new tab)
- trendmicro.com /vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce (opens in a new tab)
The kind is read from NVD's tags where present and from the shape of the URL otherwise, so treat it as a hint.
Other SimpleHelp CVEs
Every SimpleHelp CVE we holdSame vendor in what we hold, not a known link between the flaws.
- CVE-2026-48558 SimpleHelp Authentication Bypass Vulnerability KEV EPSS 6% 10, critical
- CVE-2024-57727 SimpleHelp Path Traversal Vulnerability KEV EPSS 97% 7.5, high
- CVE-2024-57728 SimpleHelp Path Traversal Vulnerability KEV EPSS 65% 7.2, high
Beyond this page
Is CVE-2024-57726 in your network?
This page tells you how dangerous CVE-2024-57726 is out there. Whether it sits on one of your devices, only a scan of your own network can tell. That is what our systems do, every day, for the companies we protect.
CVE-2024-57726 is in the CISA catalogue of exploited vulnerabilities: attackers are already exploiting it.
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EXYS7600 OCELOT
Find it before attackers do
Ocelot scans your network on a schedule and reports every vulnerability it finds by its CVE identifier, with its CVSS score and how many of your hosts are affected. A finding like CVE-2024-57726 comes with the devices to patch.
Learn more about EXYS7600 OCELOT -
EXYS7950 KONDRA
Detect it if it's exploited
Until the patch is applied, Kondra monitors your network, events and endpoints in real time. It keeps an inventory of the software installed on every endpoint, and its anomaly detection rules flag what an attacker does once inside.
Learn more about EXYS7950 KONDRA
Assembled from the NVD 2.0 API, the CISA Known Exploited Vulnerabilities Catalog and FIRST EPSS. Scores are as of our last collection on 17 Oct 2026, not the live upstream state.